Job Description

Who We Are

The Mint Dispensary was founded in Arizona in 2016 as a patient-centric, affordable, vertically integrated, state-licensed medical cannabis dispensary. The Mint’s commitment to its core values, patients, and community resulted in the exponential growth of its retail brand. This led to the successful opening of its second Arizona commercial indoor medical marijuana cultivation facility in 2018, where we proved that we are capable of being leaders in the cannabis industry.

Due to our consistent delivery of quality products, The Mint has continued to see a boom in growth, with six thriving locations in Arizona, seven Michigan locations, and a brand new store in Missouri. We want to expand our dedicated team to continue promoting our growth and business needs!

Full Job Description

Mint Cannabis is seeking an experienced Patient Service Representative/Administrator. The Patient Service Representative educates patients and provides information about medical cannabis and its uses while providing fantastic customer service. At times, a patient service representative will be asked to cross-train and assist in other departments, such as administration and packaging. We want to maintain a fun, welcoming, professional environment for patients and coworkers.

Key Responsibilities:

• Daily Duties:
  • Check-in, verify the status, and report patient allotment on POS system.
  • Provides patients with education and information about medical cannabis and its uses.
  • Assists patients with product selection in an efficient and timely manner.
  • Processes patient orders and payments utilizing POS software.
  • Operate, maintain, and close cash till and deposit the end of daily earnings.
  • Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
  • Maintain a clean and professional environment for patients.
• Attributes:
  • Customer-focused with a friendly and professional demeanor.
  • Dependable and punctual.
  • Ability to work well under pressure.
  • Team player with a positive attitude.
  • Knowledge of the uses of medicinal cannabis and different methods of medicating.
  • Knowledge of cannabis brands and products available on the Michigan market.
  • General knowledge of cannabis product regulations, including dispensing procedures and patient transaction limits.
  • Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.
  • Excellent communication, customer service, and sales skills.
  • Basic knowledge of Microsoft Office.
  • Ability to work in a fast-paced environment.

Qualifications:

• Education:
  • High school diploma or equivalent.
• Experience:
  • Customer service: 1 year 
  • Medical Terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
  • Cash Handlung: 1 year (Preferred)

• Required:
  • Must be 21 years of age
  • Valid Michigan Drivers License
  • Must be able to obtain a valid agent card

Job Type : Full-time

Location: Onsite; 5747 S Westnedge Ave Portage, MI 49002

Shift :  Varies

Salary :  DOE

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to make a significant impact within a growing company.

Benefits:

• Employee discount
• Medical
• Dental 
• Vision

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience via the web portal  

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