Job Description
We are seeking an exceptional Human Resources and Risk Management Manager to join our leadership team at a premier hospitality organization. This highly visible role requires a determined, hard-working, detail-oriented self-starter who exemplifies professionalism and discretion at the highest level. The ideal candidate will be entrusted with upholding the integrity of our peoples’ operations by ensuring full compliance, operational excellence, and alignment with our company’s elevated service culture.
This position demands a proven leader who consistently champions a business-first, fair, and professional workplace, and who brings a deep understanding of employment law, risk mitigation, payroll oversight, and employee lifecycle management. A commitment to continuous improvement, precision, and proactive problem-solving is essential.
Core Responsibilities
- Compliance & Governance
- Maintains full compliance with federal, state, and local employment regulations, including wage and hour laws, benefits compliance, leave entitlements, OSHA standards, and risk mitigation practices.
- Monitors and responds to all legislative and regulatory updates impacting HR, payroll, reporting, and workplace operations; ensures internal policies and procedures reflect the most current standards.
- Conducts regular internal audits of employee records, payroll, benefits, and HR systems to safeguard data integrity and regulatory compliance.
- Employee Lifecycle Management
- Oversees all aspects of onboarding and offboarding with meticulous attention to professionalism, documentation, and process adherence.
- Maintains all employee files with the highest standard of organization and accuracy; proactively identifies and resolves discrepancies.
- Manages the administration and tracking of sick leave, paid time off (PTO), and other leave policies, ensuring consistency with both legal requirements and internal policy.
- Payroll and Benefits Administration
- Supervises and audits payroll processing, including timekeeping, wage calculations, tip distributions, and tax reporting, to ensure precision and timeliness.
- Administers employee benefits enrollment, compliance, and communication, including medical, dental, vision, COBRA, and any additional offerings.
- Serves as the primary liaison for all payroll and benefits-related questions, supporting employees and leadership with clarity and professionalism.
- Culture & Leadership
- Upholds and reinforces a professional, equitable, and business-focused culture that aligns with the brand’s commitment to excellence.
- Provides leadership and support to the HR function, ensuring alignment with organizational goals and service standards.
- Acts as a strategic partner to ownership and executive leadership in shaping long-term talent management and organizational development strategies.
- Oversees employee relations, investigations, disciplinary processes, and terminations in a compliant, ethical, and respectful manner.
Supervisory Responsibilities
- Provides timely, constructive feedback and performance evaluations for management and hourly staff.
- Recruits, trains, and manages HR support staff as necessary.
- Advises department heads on HR policies, compliance practices, and documentation protocols.
- Collaborates with executive and department leadership to promote operational cohesion across all personnel functions.
Qualifications
- Education
- Bachelor’s degree in Human Resources, Business Administration, or a related field required.
- Master’s degree and/or SPHR, SHRM-SCP certification strongly preferred.
- Experience
- Minimum of 7 years of progressive human resources management experience, with a strong emphasis on compliance, payroll administration, and employee relations.
- Prior experience in luxury hospitality or fine dining environments in California is highly desirable.
- Demonstrated expertise in California labor law and payroll practices.
- Language Skills
- Bilingual fluency in English and Spanish is strongly preferred, to support effective communication across a diverse team and ensure clarity in training, onboarding, and compliance processes.
- Technical Proficiency
- Proficient in HRIS and payroll systems. Paychex preferred. (e.g., Paychex or equivalent).
- Strong command of Microsoft Office Suite and document management tools.
- Key Attributes
- Exceptional organizational, analytical, and communication skills.
- High level of emotional intelligence, discretion, and sound judgment.
- Ability to thrive in a fast-paced, detail-driven, and service-focused environment.
Physical Requirements
- Must be able to work at a desk and on a computer for extended periods.
- Occasionally required to stand, bend, reach, or lift up to 15 pounds.
- Must maintain professional presence and composure at all times.
Compensation & Benefits
- Competitive salary commensurate with experience
- Comprehensive medical, dental, and vision insurance.
- Paid vacation, sick leave, and holidays.
- Opportunities for professional development and growth within a distinguished organization.
Job Tags
Hourly pay, Holiday work, Full time, Local area,