Job Description

IT SUPPORT CENTER MANAGER

Saratoga Springs, NY

Fusco Personnel is currently searching for an IT Support Center Manager to work for an IT organization who is a leading technology solutions provider.  This is a FT Direct Hire position and will be onsite in Saratoga Springs, NY.  In this role you will be responsible for the management of the IT Help Desk.

Responsibilities

• Overseeing the support of clients both onsite and remote
• Keep track of all service level requirements
• Manager relationships with managed services clients
• Manager the cybersecurity policies of clients including patching and backups
• Will be responsible for the delivery of managed services to client base

Minimum Qualifications

• Bachelor’s degree or higher in computer science or related field, or equivalent combination of work and education experience.
• 5+ Years’ experience managing a managed services delivery team
• Experience with client operating systems and hardware including Windows OS, O365, and Azure

  Salary Range

• $105,000 to $125,000 (Based on experience)

Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients.  We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff.

Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts.

Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

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