Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients, and a team focused on excellence.
Overview:General: Assists the Director/Manager in the technical management by ensuring proper day to day operations of the area. Serves as a resource person for team members. Primary duties include ensuring compliance with policies / procedures and regulatory requirements, problem solving, teaching/training, and communication in the performance of venipunctures, finger sticks, heel sticks, use of butterfly equipment, point-of-care glucose equipment, EKG equipment and Therapeutic Phlebotomy procedures. Specific: Responsible for the area of Phlebotomy / Registration. Responsible for the accurate and timely collection, labeling, processing and delivery of patient specimens to the laboratory.
Responsibilities:Demonstrates ability to plan and organize workflow to maximize productivity while maintaining quality, safety and customer satisfaction. Assists in the development of PDCA systems to implement and monitor process improvements and take action where appropriate. Ensures team members maintain departmental policies/procedures, and adhere to all quality, safety, and regulatory standards/requirements. Supports department by monitoring regulatory/accreditation compliance. Takes actions to address deficiencies as appropriate. Trains new and current team members and students. Ensures that orientation and training checklists are completed. Makes sure that annual mandatory education is completed, and competencies are assessed and documented. Provides feedback to leadership about team members' performance, including need for coaching, counseling, disciplinary action. Assists leadership in completing initial and annual performance appraisals. Recommends/Assists with the preparation of departmental training and education, quality and safety programs and performance improvement projects. Acts as resource person for daily operations within the department, section or unit. Very knowledgeable about the specific aspects/technical details of the job and readily share knowledge with others. Participates in the interview process and provides feedback on candidates.
Qualifications:Minimum two years in a related field. Able to communicate effectively, pleasantly, cooperatively, and discretely with patients, physicians, team members, and the general public. Able to work under pressure and maintain patient confidentiality. Excellent communication skills and ability to relate well with people of diverse backgrounds, training and experience. Demonstration of creativity, initiative and problem solving.
Competencies Skills: Essential:
* Clear Communication Skills Both Written and Verbal
* Able To Keep Confidential Information Regarding Patients, Team Members
* Able To Withstand Crisis Situations
* Has Skills to Provides Customer Service to Patients, Team Members and Visitors
* Knowledge And Experience with Electronic Health Records
* Completed A Course in Phlebotomy
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