Job Description
Job Description
The Patient Access Manager oversees daily operations, ensuring alignment with Medical Center philosophies and customer needs. This role includes fiscal responsibility, strategic planning, and staff development. The Manager collaborates with medical staff and other departments, contributing to the achievement of Patient Services goals.
Key Responsibilities:
-Develop and maintain efficient workflows, policies, and procedures for Scheduling, Referrals, Financial Clearance, Registration, and Revenue Cycle processes.
-Monitor and adjust staffing schedules to meet department needs.
-Supervise and develop clerical and administrative staff, including hiring, training, performance evaluation, and disciplinary actions.
-Implement training and workflow enhancements to improve customer service and data integrity.
-Manage human resources and payroll functions, resolving related issues.
-Perform quality measures and monthly reporting of Key -Performance Indicators.
-Ensure compliance with all relevant laws and Medical Center protocols.
-Foster a positive work environment and promote staff development.
-Assist with budget preparation and manage labor and supply costs.
-Collaborate with internal and external departments to resolve workflow issues.
-Hold regular staff meetings to communicate updates and address concerns.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
[email protected] . The EEOC "Know Your Rights" Poster is available here ( .
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Skills and Requirements
-Minimum of 4+ years of supervisory experience.
-Experience with 30+ direct reports
-High school diploma or GED.
-Minimum of 3 years of experience in a healthcare delivery system.
-Knowledge of ICD-10 coding, call center operations, and charge master lists.
-Strong customer service focus. -Bachelors degree in business administration, finance, accounting, or a related field. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
[email protected].
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