Job Description

**ADP is hiring a Technical Writer in either our Tempe, AZ or San Dimas, CA office. This is a hybrid role.** + _Is writing your passion?_ + _Do you enjoy the challenge of taking complex, technical information and creating content that is easy to understand for your target audience?_ + _Do you like working in a fast-paced, deadline-oriented environment?_ Well, this may be the role for you. Ready to make your mark? In this role, you will work closely with Compliance, Development and QA to design and create content for both internal and external clients. Typically, you will spend your day determining which issues have documentation impact, researching agency websites for electronic filing and payment requirements, creating and updating help instructions and release notes, and reviewing user interfaces for consistency, accuracy and grammar. To thrive in this role, you must be comfortable working in a fast-paced environment with ever-changing requirements and priorities and set deadlines. You must be able to understand complex payroll tax concepts, and create content that is clear, concise, and targeted for payroll tax professionals, as well as internal clients who support these professionals. **What you'll do:** **What you can expect on a typical day:** + **Review Issues.** Each day you will review issues for documentation impact. You will meet regularly with your teams to provide progress updates, and stay up-to-date with what they are working on. + **Develop/Update Content** . You will create and maintain clear and concise content, including help, electronic filing and payment instructions, training guides, job aids, how-to documents, release notes, file import specifications, installation and API guides, and other client-facing materials. Your writing style will closely mimic that of other writers to ensure a consistent voice. + **Client Notifications** . You will determine which content requires communication to customers. As part of this effort, you will: + Review compliance changes to ensure that text and messaging is consistent and grammatically correct, and that it adheres to company standards. + Access websites to research agency requirements. **TO SUCCEED IN THIS ROLE:** _Required Qualifications_ + 2-3 years of experience in content development + Excellent communications and editing skills + Proficiency with common writing tools, including Microsoft Office, and RoboHelp or another help content development tool **Bonus points for these:** _Preferred Qualifications_ + **Payroll Tax Experience.** Experience working in a payroll tax department, or documenting payroll tax software. + **Knowledge of HTML.** A knowledge of HTML code is preferred for developing website and help content. + **Agile Experience.** Many development teams are agile. Experience in an agile development environment is very useful. + **Degree in Technical Writing/Communications or English.** A degree in one of these disciplines is ideal but not required. Like what you see? **Apply now!** **Learn more about ADP at tech.adp.com/careers** \#LI-MS2 **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

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