The Office Manager is responsible for leading the office team to provide excellent customer service and ensuring processes are followed under the supervision of the Operations Managers.
Hire, train, develop, and supervise staff to meet company standards
Manage day-to-day HR operations - Customer Service, dispatch, billing, supplier payments and processing functions
Ensure excellent service is provided to customers
Handle escalated customer issues as needed
Provide direction to Team regarding administrative duties and goals
Perform work assigned by Operations Managers for the successful operation of restaurant
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